Qualitäts- und Umweltpolitik

Corporate Culture, Philosophy, Quality and Environment

The success of Kläger GmbH in Neusäß depends significantly on the satisfaction of our customers. This positive relationship is primarily built on high product and service quality, reliability in meeting deadlines, flexibility, and competitiveness, while taking environmentally relevant aspects and influencing factors into account.

Kläger stands for a continuous development process. To drive this philosophy of constant improvement forward, we regularly define measurable and motivating goals within the framework of a company-wide communicated vision and by using our own process key performance indicators, ensuring the company’s long-term success. Critically questioning the status quo and fostering an open error culture in order to explore new ideas and concepts are also part of our DNA.

Our Commitment

We develop and manufacture safe, compliant, and high-performing products.
Quality and product safety are our top priorities — they are the foundation of the trust our customers and partners place in us.

Our Mindset

We make decisions based on facts, risks, and long-term responsibility.
We address errors and problems openly and resolve them in a structured and sustainable manner.
Clear responsibilities, qualified employees, as well as cross-functional and cross-group collaboration ensure the quality of our results.

Our Principles

Quality takes priority over cost and deadlines
Product safety is non-negotiable
Customer requirements drive our actions
Decisions are based on data, risks, and our professional expertise
We focus on simple, strong, and efficient solutions

Our Implementation

We ensure quality and product safety throughout the entire product lifecycle through clearly defined processes and a strong product safety culture in which risks are identified early, communicated openly, and consistently controlled.

Systematic risk analyses
Defined testing and approval processes
Full traceability
Structured evaluation of complaints
Continuous improvement based on performance indicators

Environment and Responsibility

We reduce environmental impact, use resources efficiently, and comply with relevant legal requirements.
We continuously improve our environmental performance through concrete actions and measurable objectives.

Leadership and Commitment

Company management is responsible for implementing this policy.
We derive clear objectives from it, review them regularly as part of our management review process, and use the results to continuously improve our performance.

Neusäß, May 2026
signed Kristian Kläger
Managing Director
Kläger GmbH

Extensive certifications

ISO 9001 certificate

At Kläger GmbH, all operations are carried out in accordance with DIN ISO 9001 standards. The certification ensures structured processes, continuous improvement, and consistently high quality standards.

ISO 14001 certificate

Protecting our environment is perhaps the most important responsibility that every individual and every company must face today and in the future. At Kläger, we embrace this responsibility and consistently act in accordance with the requirements of the DIN ISO 14001 environmental standard, which, in addition to the traditional goal of conserving resources, also places a strong focus on legal compliance and regulatory conformity.